Terms of Service

1. Accepting these Terms

By visiting the website or creating an account, you agree to these Terms. If you do not agree, do not use the Services. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Eligibility and accounts

• You must be at least 18 years old and legally able to enter into a contract.
• You must provide accurate information when creating an account and keep it up to date.
• You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
• You must notify us promptly at hello@sprintlabs.dev of any suspected unauthorised access.

3. Use of the Services

You agree not to:

• Use the Services in violation of any applicable law or regulation.
• Attempt to probe, scan, reverse-engineer or interfere with the security or integrity of the Services.
• Upload malware, spam, or content you do not have the right to share.
• Use the Services to harass, defraud or misrepresent any person or organisation, or to circumvent employment, contractor or non-solicitation obligations owed to Sprint Labs or to our clients.
• Scrape, republish or resell candidate profiles, vetting materials, pricing or other content obtained through the Services.

4. Commercial engagements, quotes and payment

• Quotes generated in the portal are indicative until accepted by the client and, where applicable, e-signed together with the MSA and Work Order.
• Recurring fees are charged via Stripe in the currency and cadence set out in the accepted quote. Foreign-exchange rates are snapshotted at quote acceptance where the billing currency differs from the underlying salary currency.
• A 60-day termination notice applies to active engagements, as set out in the MSA and any Work Order. Replacements may be arranged within the notice period at no additional recurring cost.
• You are responsible for any taxes, duties or bank fees imposed by your jurisdiction on the fees you pay.
• Chargebacks or disputes must be raised with us first at hello@sprintlabs.dev before initiating with your card issuer.

5. Non-solicitation and non-circumvention

Sprint Labs personnel — including talent-network candidates, contractors and employees introduced or placed through the Services — are engaged and paid by Sprint Labs. Clients and visitors agree not to solicit, hire, engage directly, or facilitate a third party's engagement of any such person, either directly or through any other entity, during the engagement and for twelve (12) months after it ends, other than through Sprint Labs. Detailed terms, remedies and buy-out options are set out in the MSA.

6. Intellectual property

• The Services, including the website, portal, software, designs, text and branding, are owned by Sprint Labs and protected by intellectual-property laws.
• Client work product produced by Sprint Labs personnel during an engagement is assigned to the client on the terms set out in the applicable Work Order.
• Content you submit (for example, résumés, portfolios, briefs and messages) remains yours; you grant Sprint Labs a limited licence to host, process and use that content to provide the Services.
• Feedback you provide about the Services may be used by Sprint Labs without restriction.

7. Confidentiality

Each party will protect the other's non-public information disclosed in connection with the Services with reasonable care and use it only to perform under these Terms or a related agreement. This obligation does not apply to information that is public, independently developed, or required to be disclosed by law.

8. Third-party services

The Services rely on third-party providers, including Lovable Cloud (backend), Stripe (payments), Resend (email) and Google Analytics (measurement). Your use of those services may be subject to their own terms. Sprint Labs is not responsible for the acts or omissions of third parties beyond the reasonable-selection standard we apply when choosing them.

9. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Sprint Labs disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free or that any content is complete or accurate.

10. Limitation of liability

To the maximum extent permitted by law, Sprint Labs will not be liable for any indirect, incidental, special, consequential or exemplary damages, or for lost profits, revenue, data or goodwill, arising out of or in connection with the Services. Our aggregate liability for any claim arising from the Services is limited to the fees paid by you to Sprint Labs in the three (3) months preceding the event giving rise to the claim, or, if you have paid no fees, USD 100. Nothing in these Terms limits liability that cannot be limited by law.

11. Indemnity

You will defend, indemnify and hold harmless Sprint Labs and its personnel from and against any claim, loss, damage or expense (including reasonable legal fees) arising from your misuse of the Services, your breach of these Terms, or your violation of any law or third-party right.

12. Suspension and termination

We may suspend or terminate your access to the Services, with or without notice, if we reasonably believe you have breached these Terms, created a security or legal risk, or if required by law. You may stop using the Services at any time. Provisions that by their nature should survive termination will do so, including confidentiality, IP, non-solicitation, disclaimers, limitations of liability and indemnity.

13. Governing law and disputes

These Terms are governed by the laws of Singapore, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the courts of Singapore for any dispute arising out of or in connection with these Terms, save that Sprint Labs may seek injunctive relief in any competent jurisdiction to protect its intellectual property or confidential information.

14. Changes to these Terms

We may update these Terms from time to time. When we make material changes we will update the "Last updated" date and, where appropriate, notify you through the portal or by email. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms can be sent to hello@sprintlabs.dev, or by post to Sprint Labs Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422.